Customer care
Shipping and Returns
Last updated: 2 November 2026
Preparation and delivery times, tracking and free eligible returns for Vareisse orders.
01Free standard shipping
Vareisse offers free standard shipping for orders to European locations covered by the service and available at checkout.
02Preparation times
Orders are usually prepared within 1–2 working days. Preparation and transport may not take place on weekends or public holidays. Promotional periods or exceptional volumes may require additional days.
03Transit times
Standard delivery in Europe is estimated at 2–6 working days. These are estimates, not guarantees. Since Vareisse may use international partners, some shipments may take approximately 15 working days or longer in exceptional circumstances. Destination, customs checks, carrier transfers, bad weather and holidays may affect timing. Consumer rights for late delivery remain unchanged.
04Destinations and tracking
Available destinations are shown at checkout. If an address cannot be served, customers will be informed during purchase or as soon as possible. After dispatch, Vareisse sends confirmation with tracking information when available. Carrier updates may pause during logistics transfers or customs processing.
05Right to return
For purchases covered by statutory withdrawal, a request may be made within 14 days of delivery. Items may be tried on to check size and characteristics, but use beyond a normal fitting may have consequences permitted by law. Keep accessories, labels and original packaging where possible.
06Requesting a free return
To use free returns in Europe, use the contact form on this website or email info@vareisse.com. Include your name and order number where possible. A reason is not required for statutory withdrawal. Customer care will provide instructions and an authorised return method. The address printed on the parcel may not be the correct return address.
07Refunds
Refunds due are processed according to the Returns and Refund Policy and applicable law. Payment is normally credited back to the original payment method. The time until the credit appears may vary depending on the bank or gateway.
08Damaged or incorrect items
For a damaged, defective or incorrect order, use the contact form on this website or email info@vareisse.com. Vareisse will assess the case and apply statutory conformity remedies without passing costs legally owed by the seller to the consumer.
09Customer care
Use the contact form on this website or email info@vareisse.com.